15 Day Moneyback Guarantee
Swvps.com offer a 15 day moneyback guarantee which gives you time to experience our excellent services risk free. If for some reason our services fail to offer what was described on our website, we will issue a full refund within the first 15 days of service. Terms and conditions apply.

Privacy Policy
SouthWest Technologies Limited, trading as Swvps.com, have a strict customer privacy policy. Under no circumstances, except if obligated by a court of law, will Swvps.com disclose any customer's personal or financial details to any 3rd parties. Swvps.com will never ask you for personal or financial details by standard e-mail nor will we ever send you e-mails with attachments.

Service Uptime
Swvps.com offer a 99.6% network uptime guarantee each month. This excludes scheduled maintenance or incidents which are out of our control. Credits must be requested by the customer using the contact form located here. Verified Credit requests will be issued as follows:

99.6% - 100% Uptime: No Credit
99.0% - 99.5% Uptime: 25% of your monthly bill
98.0% - 98.9% Uptime: 50% of your monthly bill
Less than 98% Uptime: 100% of your monthly bill

Hardware Quality
Swvps.com only use the highest quality hardware components for our network and servers. We spare no cost to ensure that your website is operating at optimum performance at all times. This includes Cisco™ switches and Firewalls, APC™  UPS and PDU's, Dell™ and Supermicro™ servers with SCSI RAID hard drives.

Minimum VPS servers are Dual Intel Xeon 2.8Ghz HT with SCSI hard drives and 2GB-8GB RAM.