15 Day Moneyback Guarantee
Swvps.com offer a 15 day moneyback guarantee. If for some reason our services fail to offer what was described on our website, we will issue a full refund within the first 15 days of service. Terms and conditions apply.
Privacy Policy
SouthWest Technologies Limited, trading as Swvps.com, have a strict customer privacy policy. Under no circumstances, except if obligated by a court of law, will Swvps.com disclose any customer's personal or financial details to any 3rd parties. Swvps.com will never ask you for personal or financial details by standard e-mail nor will we ever send you e-mails with attachments.
Service Uptime
Swvps.com offer a 99.6% network uptime guarantee each month. This excludes scheduled maintenance or incidents which are out of our control. Credits must be requested by the customer using the contact form located here. Verified Credit requests will be issued as follows:
99.6% - 100% Uptime: No Credit
99.0% - 99.5% Uptime: 25% of your monthly bill
98.0% - 98.9% Uptime: 50% of your monthly bill
Less than 98% Uptime: 100% of your monthly bill
Los Angeles and UK network uptime guarantee is 99.9% uptime each month. If you need high uptime, these are the locations you should choose when ordering from us.
Hardware Quality
Swvps.com only use the highest quality hardware components for our network and servers. We spare no cost to ensure that your website is operating at optimum performance at all times. This includes Cisco™ switches and Firewalls, APC™ UPS and PDU's, Dell™ and Supermicro™ servers with SCSI RAID hard drives.
Minimum VPS servers are Dual Intel Xeon 2.8Ghz HT with SCSI hard drives and 2GB-8GB RAM.
Price Match (new orders only)
Swvps.com strive to offer our loyal customers the very best deals on the Internet. We love a good deal just as much you guys and gals! That's why Swvps.com will now match or better any VPS package from another provider. Whatever you are paying elsewhere, we can probably better it, so why pay more! Simply contact our Sales team today for more details.
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