SWVPS.com Service Policies
Clients must be 18 or more years old to avail of Swvps.com services. Persons under the age of 18 are not permitted to purchase services from Swvps.com. Failing to meet this criteria may result in immediate account termination.
Customers acknowledge that all services provided by Swvps.com are self-managed by the Customer. Swvps.com will not configure or secure VPS/Servers onbehalf of the customer as a result.
Customers are responsible for ensuring that all content on their VPS/Server/Domain is not, at any time, prohibited on our network as described in this page below.
Swvps.com prohibits the following content on its network:
- Copyrighted media, without authority to distribute or display(warez)
Cracking programs or key generators
Child pornography or kidnapping material
Fraudulent activity, phishing or impersonation
- Terrorist propaganda, racist material, or bomb/weapon instructions
Virus/Virii, Spyware, Malware, or other infectious material
Material protected by trade secret or other statute
Scripts commonly used for abuse, attacks, or flooding
Threatening, harrassing, or obscene content
HYIP and low investment high profit schemes
- Email harvesting scripts/software
Banking websites or Logistics websites
Swvps.com prohibits the following activities on its servers:
- Denial of Service Attacks (DOS/DDOS)
- IRC and associated programs (including psybnc, "bots", etc...)
- Port Scanning
- CamFrog Services
- Unsolicited Advertising via IM, Forums, Newsgroups, Email, etc..
File sharing services/downloads/dvdrip/mp3s/torrents/P2P
Game Servers on VPS
Links to such content or activities are also prohibited.
Bulk Mail :
Legitimate bulk mailing lists are permitted on our network as described below:
Legitimate bulk email meets the following criteria:
1) The recipient has confirmed his willingness to be added to the distribution list of the mailing, by responding to a verification email, or, otherwise, verifiably confirming permission. (Evidence of such must be retained and available by request.)
2) Messages include: Valid headers, removal instructions, and information on the method by which the subscribed address was obtained.
All bulk email senders must post privacy policies, in association with the sending domains. Co-registration is not prohibited, but explanations of the sharing of information must be both publicly available and included in the confirmation mechanism for list subscription.
If Swvps.com approaches a client for evidence of confirmation, this request must be honored within 48 hours.
Failure to meet the acceptable criteria for bulk mail may lead to immediate termination.
Invoices are sent out by email upon generation 5 days before due dates. Swvps.com cannot guarantee email delivery. The client is responsible for ensuring their account is kept up to date at all times to prevent service suspension or cancellation. Orders may be canceled if no payment is received multiple days past invoice due dates. Funds can also be added to client's billing account at any time by the client using the "Refill Account" link. These funds will be automatically applied to invoices on due dates. Clients can make payments in their account at https://secure.swvps.com.
If any terms or conditions are failed to be followed, the client risks service suspension or termination. Swvps.com reserves the right to remove any account, without prior notice. If Swvps.com deactivates an account for violating policy, the client will forfeit any rights to a refund. No refunds for advance payments will be granted for deactivated accounts.
If a service is suspended, the client may be required to pay a reactivation fee of $25.00, and when applicable, to cover any administrative costs associated with the offense/violation, as determined by Swvps.com
After a client's account is canceled, all data is removed permanently. No data backups are stored by Swvps.com on the servers. Client agree's that Swvps.com are in no way responsible for loss of data due to cancellations either due to network abuse, non payment or cancellation requests.
Data Transfer :
Data Transfer limits for your VPS/Server package are clearly described on the website before purchasing. Data Transfer is billed from the first day to the last day of each month. Swvps.com will provide access for customers to view their usage 24/7 online. Customers are responsible for their own usage and making certain they do not exceed their package limit to avoid data transfer overage fee's. Customers are not notified of their data transfer usage. The current overage fee for each GB over their allocated limit is $0.35.
Data Backups :
Swvps.com offer a range of data backup services for it's customers. VPS hosting customers can avail of remote data backups made daily for a $5.00 monthly fee. Dedicated Server rental customers can avail of remote FTP backup space from just $10.00 monthly. Customers who do not wish to use our backup services can instead opt to make their own backups in case of hardware failure resulting in data loss. Swvps.com can not be responsible for any data loss for such customers.
Swvps.com may at it's discretion suspend or terminate the service of any customer that is abusive/harassing to Swvps.com and/or Swvps.com employees. Examples of such activity include, but are not limited to;
- Verbal abuse - cursing, yelling, threatening, etc...Ongoing disregard for warnings or notices
- Consistent mistakes/errors/changes causing unnecessary workload
- Spamming Swvps.com email addresses, ticket systems, or servers
- Continuous involvement in flood/DDOS activity, hacked services, or other prohibited usage
- Consistent late payments or responses
- Continuous activation of problematic end-users
- Activity which affects the service(s) of other Swvps.com clientele
All sales are final. Swvps.com may provide a full refund to customers within the first 15 days of use if Swvps.com fail to provide services as described on the Swvps.com website. Only Credit card or Paypal payments are refunded. Any other form of payment is non refundable.
The following is a list of non refundable items sold by swvps.com:
- Dedicated Servers
- Software licenses
- Control panel licenses